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The Sandwich Technique
Imagine you are working in a
company as a Project leader and you are responsible for all the
Imagine you are working in a company as a Project leader and you are responsible for all the members of your team. When one of your team members, Ayesha is arriving half an hour late every day over the past 1 week. You are in a dilemma how to handle the situation, you can go ahead and tell all the required fact directly. But there are plenty of chances that this can hurt her and affect her efficiency and performance in the office.
To handle this situation, we use one more efficient method known as the Sandwich technique. Everyone have tasted sandwich in their life.
How is the sandwich constituted?
It consists of a slice of bread which is sweet, then a layer of all the spicy stuff and then on top of it is another slice of sweet bread.
We use this to handle the situation.
Hi Ayesha, can you please meet me in the cabin?
Ya sure Sir.
How are you doing this fine day?
Good sir. How are you?
I am doing great. I called you to inform that the work you have been doing over the past week is fabulous and I have to tell you the clients are impressed with your work. They were also asking me who was behind this amazing work.
Thanks a lot, sir. This means a lot to me.
But I also have to tell you that you have been coming late over the last week. This is disturbing all the members in the company. Can you please be on time cause this is nullifying all the good work in the company.
And please keep the good work going. I am really proud of you.
Thanks a lot, sir.
You may leave now.
Thank you, sir. Sorry about my behavior. From next time I will always be on time.
This is one of the best ways to handle the situation. From this method, we can tell whatever we want in a way that makes sure that no one gets hurt. Using the sandwich technique, we first praise them and speak as sweet as you can. Then you tell whatever the reprimand we want. Then again cover it up with a sweet praise.
By this nobody gets hurt and the work is done efficiently. Sometimes smallest things in our life affect in a very large way. A moment of anger can destroy many beautiful relationships. We should always be careful with what words we use and make sure that our words do not cause any pain to others.